I’m building a private add-on for internal use in our own real Clockify workspace. The add-on shows up in the Marketplace as installable.
When I click Install, I get a loading spinner followed by two errors: “Add-on is
currently not responsive” and “Add-on under maintenance — We couldn’t reach Ripe Media
Invoicing add-on.”
I’ve verified the backend is actually reachable and returning correct content:
- The manifest URL (https://clockify.ripemedia.com/manifest) returns a clean 200 with
valid JSON when tested directly via browser and via curl, both through our normal
domain and by hitting the origin server directly. - Our server’s own access logs confirm we HAVE received real install attempts from
Clockify’s infrastructure before (Apache-HttpClient/Java requests, matching IPs seen
in other forum threads about webhook sources).
Any guidance would be much appreciated. Happy to share more if useful.